AI Is Working. What Should the Workforce Plan Actually Do?

The decision from the preceding panel reaches the workforce-plan and People Analytics leadership test. David Green puts the provisional recommendation to Dawn Klinghoffer, Alexis Fink and Jeremy Shapiro. They challenge whether task improvements represent real capacity, how the work and workforce should change, what fairness and validity questions remain, and what People Analytics should recommend or develop next. A new piece of hypothetical evidence forces a final decision and makes disagreement - or the conditions for agreement - explicit.

An operational AI decision still needs a workforce-plan test. This closing panel builds on the preceding fictional case to examine whether task gains represent usable capacity, what should change and what People Analytics should recommend.