Legal Notice and Company Information
Version 1.1 · Effective 22 June 2026 · English
Version 1.1 | Effective 22 June 2026
1. Website operator
This website, the PAWorld365 ticket commerce service and the PAWorld, PAWorld365 and People Analytics World trading names are operated by Tucana Global, S.L.U. ("Tucana", "we", "us" or "our").
| Company information | Details |
|---|---|
| Legal name | Tucana Global, S.L.U. |
| Legal form | Spanish single-member limited liability company (sociedad limitada unipersonal) |
| CIF / NIF | B66329566 |
| Registered office | Tucana Global, S.L.U. Calle Velázquez 27, 1 Ext Izq 28001 Madrid Spain |
| Commercial Registry | Registro Mercantil de Barcelona |
| Trading names | PAWorld, PAWorld365 and People Analytics World |
| Website | home.paworld365.com |
Tucana is the contracting seller of tickets offered through this website. Stripe provides payment-processing services but is not the seller or organiser of the Event.
2. Contact details
Customer support and correspondence
Calle Velázquez 27, 1 Ext Izq
28001 Madrid, Spain
Email: support@peopleanalyticsworld.com
Privacy and data protection
Email: privacy@peopleanalyticsworld.com
Telephone
- Spain: +34 91 794 4567
- United Kingdom: +44 203 290 3221
- United States: +1 646 493 4784
Support hours are 07:00 to 19:00 Central European time, Monday to Friday, excluding public holidays in Madrid. Central European Summer Time applies when in force.
3. Services, event information and prices
Tucana organises professional conferences, meetings, digital programmes and related content services. For each ticket, the Event page and checkout state the Event name, date, start time and time zone, venue or online delivery format, ticket type, principal inclusions, currency, taxes, mandatory charges and total price before payment.
Prices may vary by Event, ticket type, sales phase, availability, month, quantity or valid promotional code. The final order summary displayed immediately before payment is the binding commercial offer, subject to correction of an obvious error and any mandatory tax adjustment permitted by law.
Ticket purchases are governed by the Terms and Conditions, including their participation and conduct provisions, the Refund, Cancellation, Substitution and Event Changes Policy, and any event-specific conditions made available before purchase. These documents can be downloaded, stored and reproduced.
4. Website use
You may use this website only for lawful purposes and in a way that does not damage, disable, overload or compromise the website, its users or its security. You must not:
- attempt unauthorised access to accounts, systems, source code, data or payment functions;
- introduce malware, automate abusive requests, evade security measures or interfere with another user's access;
- scrape, extract or reuse website or event data at scale without written permission;
- impersonate another person or submit false, misleading or fraudulent information; or
- use the website in breach of intellectual property, privacy, consumer, competition or other applicable law.
We may restrict or suspend access where reasonably necessary to protect users, investigate suspected misuse, comply with law or maintain the service.
5. Intellectual property
Unless stated otherwise, Tucana owns or licenses the website and its content, including its design, text, graphics, software, databases, event materials, recordings, trade marks and logos. You may view and use the content for personal or internal business purposes connected with evaluating, purchasing or attending an Event.
You may not copy, scrape, republish, sell, license, alter, create a competing database from, train an artificial-intelligence model on, or otherwise exploit the website or its content without written permission, except where applicable law expressly permits the use.
PAWorld, PAWorld365, People Analytics World and associated marks are trade marks or trading identifiers of Tucana or its licensors. No use of those marks is permitted in a way that suggests sponsorship, endorsement or affiliation without written approval.
6. Availability, accuracy and external services
We take reasonable care to keep the website accurate, secure and available. We may need to maintain, update or change it and cannot guarantee that access will always be uninterrupted or error-free.
Event information may change in accordance with the Event Registration Terms and Refund Policy. External links and third-party services are provided for convenience. Their content, availability, terms, security and privacy practices are controlled by the relevant third party.
7. Privacy and cookies
Our Privacy Notice explains how Tucana processes personal data. Our Cookie Policy explains the cookies and similar technologies used on this website and how to manage choices. A permanent Manage cookies control is available on the website.
8. Complaints and alternative dispute resolution
Questions or complaints about a purchase should be sent to support@peopleanalyticsworld.com. Please include the order number, Event name and a concise explanation. We will respond as soon as reasonably possible and, for consumer complaints, no later than 15 days after receipt.
If a consumer complaint cannot be resolved directly, our written response will identify any accredited alternative dispute resolution entity that Tucana is required or has agreed to use. If none applies, the response will identify at least one accredited entity competent to consider the complaint and state whether Tucana will participate in that procedure. This information will be provided on a durable medium in accordance with applicable law.
Official consumer complaint forms will be available at in-person Events where required by the law of the Event location.
9. Governing law and jurisdiction
This Legal Notice and use of the website are governed by Spanish law. A consumer retains any mandatory protections and jurisdiction rights under the law of the country in which the consumer habitually resides. In dealings wholly between businesses, the courts of Barcelona, Spain have exclusive jurisdiction, without limiting either party's right to seek urgent protective relief in another competent court.
10. Changes
We may update this Legal Notice to reflect changes to the website, our services, our contact details or applicable law. The current version and effective date will remain published on this page.
