Session
From Skills Data to Workforce Readiness
How contextual evidence informs development and internal mobility decisions.
PAWorld26 NYC · 4–5 November 2026 · New York City
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– · Workforce Planning & Skills
About this session
A skills profile does not prove readiness for a particular role. Drawing on ServiceNow experience, Josh Newman explores how skills information, work performance and experience can be combined with expert judgement to identify realistic development paths, distinguish a potential match from demonstrated readiness and support internal mobility decisions.
Learning outcomes
- Identify evidence needed beyond a skills profile.
- Distinguish a development opportunity from a ready-now match.
- Frame an internal mobility decision with appropriate human judgement.
This session will explore
- Combine skills information with evidence from performance and experience.
- Distinguish potential fit from readiness for a particular role.
- Consider how expert judgement can inform development paths and mobility decisions.
Context
A skills profile can indicate a possible match without proving readiness for a role. Mobility decisions need context about actual work, experience and the development required to make a transition feasible.
Speakers and contributors
Josh NewmanPresenterVice President, Workforce Skills & Talent ReadinessServiceNow