Session

HR 2030: What HR Must Build, Stop and Prove Now

The operating choices that will define the next era of HR

PAWorld26 San Francisco · 23–24 September 2026 · San Francisco

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– · Plenary

About this session

Kathi Enderes will translate the HR 2030 research agenda into decisions leaders need to make now. The keynote will distinguish automation layered onto existing processes from genuine operating-model redesign, then examine how HR business partnering, People Analytics, talent, technology and governance may change as agentic workflows grow. It will also confront the limits: which decisions require human judgement, what data and accountability mechanisms are necessary, and what evidence should be demanded before a pilot is treated as transformation. The session closes with three actions for the next 90 days.

Learning outcomes

  • Distinguish process automation from operating-model redesign.
  • Identify the human, data and governance capabilities HR will need.
  • Take away three near-term decisions rather than waiting for 2030.

This session will explore

  • Why AI adoption is not the same as HR transformation.
  • The workflows, roles and capabilities likely to change most.
  • What agents may support or execute and what must remain human.
  • What business, capacity and trust evidence HR should be required to produce.

Context

The Day 2 thesis-setting keynote.

Speakers and contributors

  • Kathi Enderes
    Presenter
    Senior Vice President Research and Global Industry Analyst
    The Josh Bersin Company
    The Josh Bersin Company logo