Session
When People Analytics Earns the Right to Recommend
Moving from trusted analysis to credible challenge and recommendation
PAWorld26 San Francisco · 23–24 September 2026 · San Francisco
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– · Workforce Strategy
About this session
At Providence, People Analytics is moving from supplying reports and intelligence towards a relationship in which leaders increasingly expect a recommendation. That change depends on more than stronger analysis: it requires reliable foundations, governance, alignment with Finance and information-systems partners, and repeated evidence that the team understands the decision behind the request. Gary Russo will examine how credibility accumulates, where it can break, and how lower-complexity questions may eventually be automated without putting hard-won trust at risk. The session is built around one consequential workforce decision and the recommendation behind it.
Learning outcomes
- See how a People Analytics function earns permission to recommend.
- Learn which organisational relationships underpin analytical trust.
- Apply a readiness test before automating decision support.
This session will explore
- The progression from reporting to recommendation-led decision support.
- How governance, Finance and systems partners contribute to credibility.
- One consequential workforce decision and the recommendation behind it.
- Where AI may handle routine work and where human judgement must remain.
Context
A Workforce Strategy practitioner case.
Speakers and contributors
Gary RussoPresenterExecutive Director of Workforce IntelligenceProvidence